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II MBA presented a research paper entitled
Ms.K.Vaideki and Ms.Lakshmi Subramanian of II MBA presented a research paper entitled ” Retail Service Quality- A study on
customer perception towards selected Retail Apparel Stores in Madurai city” during the 11th Global conference on Flexible systems
Management held from 9th to 12th December 2011 at Indian Institute of Management, Kozhikode